- Welcome To Bosch Car Service Pretoria
- Office Hours: Mon-Fri: 7:30am - 5:00pm | Sat 8:30am - 1:00pm
- Welcome To Bosch Car Service Pretoria
- Tel: 012 335 5737 | WhatsApp: 072 287 9160
This is the privacy policy of Citton Service Centre (Pty) Ltd, registration number 2018 / 377169 / 07.
This policy details how we collect, store, protect and use personal information – that is information that can be used to identify an individual or a company (juristic person) – in connection with the services we may offer through our https://www.boschcarservicepretoria.co.za website (referred to as the “Site”) and through your dealings with us (referred to as the “Services”).
Personal information submitted to us by using this Site or our Services is governed by this Privacy Policy.
Where we have been contracted by another company, such as your provider or a company you are dealing with directly, please be aware that we are not the entity responsible for making decisions on your data, but instead are rendering services to the company that you are dealing with directly. Please refer to the Privacy Policy of the company you are dealing with in these cases.
Where you are dealing with us directly by means of our Services or Site, this Privacy Policy applies. You are not required to provide us with any personal information when using the Site, unless you choose to engage with us in a manner that requires us to have your information (such as by subscribing to our newsletter or enquiring about our Services). Should you engage us for our Services, you will be required to provide further information as detailed in this Privacy Policy.
Personal information includes:
Additional information captured on the website that does not classify as personal information may also be collected and processed, including but not limited to:
In the case that we are the Data Controller or Responsible Party, then data processing is processed by us, with the following contact details:
Citton Service Centre (Pty) Ltd
564 Steve Biko Road,
Gezina,
Pretoria, 0186
General Email and Data Related Queries: info@boschcarservicepretoria.co.za
There are various ways in which we may process your data. This section details our purposes for processing, our legal basis for the processing, and our storage periods.
In certain cases, we will process your data after obtaining your consent. You are free to withdraw your consent at any time. We may process your data with your consent for the following purposes:
We will process your data when we have to perform a contract; for as long as the contractual relationship is in place, and for a period following the end of the relationship, as defined in the contract or by appropriate statutory requirement. In order to fulfil our obligations to you in terms of the Services you have engaged us for, we will need to process your data.
We may also process your data in terms of legitimate interest, as long as the data being processed is strictly necessary, proportional, and does not infringe on your individual rights to privacy. Processing may take place in terms of the following necessary scenarios:
Where is your data processed?
In some cases, your information may be stored and processed outside of the country or region where it was originally collected in order to complete our obligations to you. In some of these countries, you may have fewer rights in respect of your information than you do in your country of residence.
Your agreement to the terms of this Privacy Policy, followed by your submission of information in connection with our Services, represents your agreement to this cross-border transfer of personal data.
Our primary region for storing and processing data is South Africa.
We may share your information with our service providers and processors in order to deliver the Services to you. These will often be providers that offer solutions for hosting, marketing and other business critical operations. In the case of third parties processing data, we require that they comply with our internal standards, policies, technical and organisational measures, ensuring that your data is protected and remains confidential. We will only share data in accordance with this Privacy Policy and with approved and contractually appointed third parties.
When you authorise us to do so, we may also share your data with other companies so that they can process the data for other purposes, as explained in more detail when we request your prior consent. In addition, if you provide consent for the installation of cookies, your data may be processed by third parties. These cookies are subject to the third parties’ respective Privacy Policies.
Where necessary and compelled by authorities to do so, we may share your information with law enforcement and competent courts. We may also share your information where we have to take legal action to protect our, or third-party rights.
We will not sell your information. Our contracts dictate that third-party service providers may not use your information for their own benefit or for any services other than those requested by us.
We will only process personal data as a result of the provision of our Services, or in operating our Site. These instructions are included in our standard Terms and Conditions and engagement contracts. Should we have reason to believe that your instructions infringe on data protection regulation, we will inform you promptly.
We will ensure that our employees are subject to confidentiality agreements and any statutory privacy obligations.
We will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. At your request and expense and taking into account the nature of processing and the information available to us, we shall reasonably assist you in compliance with the security obligations set forth by data protection regulation.
Upon termination of your services, we will delete your personal data, unless otherwise required for a statutory requirement or as per the retention periods set out in this Privacy Policy or our contract with you.
In the event of a confirmed breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, we shall promptly assess the risk to people’s rights and freedoms and without undue delay report this breach to the appropriate authorities, controllers, responsible parties, and subjects as required by law.
We will cooperate with you and take such reasonable commercial steps as are directed by you to assist in the investigation, mitigation, and remediation of each such data breach.
You have the right to request access to, and rectification or erasure of your personal information. You may also restrict processing, or object to processing in accordance with relevant data protection regulation.
In cases where consent was given, you have the right to withdraw consent at any time.
If you do request that your information is deleted, and should your request be accepted, all information will be permanently erased, except for information that we are required to keep by law or by other exception in line with data privacy regulation. You may exercise your rights at any time by lodging a request with our Information Officer at info@boschcarservicepretoria.co.za.
You may update your information in writing at any time by sending an email to our Information Officer at info@boschcarservicepretoria.co.za. Please remember that it is your duty to keep information updated so we can correctly provide you with the Services, and you undertake to verify the information you have handed us from time to time to make sure that it is accurate.
This policy may be updated from time to time. You may be required to accept the updated Privacy Policy in order to keep using our Services. Alternatively, we may post non-material changes to this Privacy Policy on our Site, with a notice advising of the effective date of the changes. We may notify you of material changes to the Privacy Policy by email (or otherwise) prior to the effective date of the changes.
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